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Welcome to John Hancock Retirement Plan Services

This facility will enable Plan Sponsors to retrieve Plan and Participant level information quickly and effortlessly via the Internet.

This website will no longer be available after October 24, 2019. Beginning on Monday October 28, 2019 please log onto to access your SIMPLE IRA accounts. You will receive a new account number in the mail to establish your log in credentials. If you need assistance in the meantime, please call the New York Life Investments service center at 800-624-6782. Thank you.