Welcome to John Hancock Retirement Plan Services
This facility will enable Plan Sponsors to retrieve Plan and Participant level information quickly and effortlessly via the Internet.
This website will no longer be available after October 24, 2019. Beginning on Monday October 28, 2019 please log onto www.nylinvestments.com/mainstay/accounts to access your SIMPLE IRA accounts. You will receive a new account number in the mail to establish your log in credentials. If you need assistance in the meantime, please call the New York Life Investments service center at 800-624-6782. Thank you.
Terms of Use
NOTE: ACCESSING OR REQUESTING PLAN OR PARTICIPANT ACCOUNT INFORMATION THROUGH THIS SITE CONSITUTES AND SHALL BE AN ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS.
You are responsible for reviewing all statement and documents you receive from New York Life Retirement Plan Services and for verifying the accuracy of all transactions entered through this site. You are also responsible for promptly notifying New York Life Retirement Plan Services of any errors or inaccuracies relating to the information contained in, or omitted from your statement.
New York Life Retirement Plan Services is a division of New York Life Investment Management LLC
Call your Retirement Plan Account Manager at 1-800-624-6782.
Representatives are available Monday through Friday, 8 a.m. to 5 p.m., Eastern Time.